FAQ

Available payment methods? 
We have three available payment methods: PayPal, Debit/Credit Card and Prepayment. If you would like to prepay, please get in contact with us.
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When will my order be dispatched?
Our normal dispatch time on stock items is 48h (2 working days). 600mm deep desks, 1800mm desktops and crescent/corner options are dispatched within 3-4 weeks. 

Please let us know if there is any delivery difficulties/restrictions:
  • Standard practise is for a 7.5 ton lorry to deliver the goods with a small tail lift.
  • If this is not suitable for the roads we will need to be notified prior to dispatch so that the goods can be sent on a smaller vehicle.
  • If we are not advised in time then any additional cost will be incurred be passed on.
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Modifying your order after it has been placed
For a limited time after the order is placed and before it is picked in the warehouse you may cancel the order or modify the order but only if it is a stock item (stock desktop items are: 1200x800, 1400x800 and 1600x800 desktops). 
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Do I have to be there to sign for delivery?
The orders require a signature on delivery as we want to make sure your goods are delivered and received correctly. If you aren’t around to sign for delivery, you can give special instructions during the checkout process for your items to be left with a neighbour or in some other safe place.
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Can I see the products before buying?
Yes, we have a showroom in Colchester, Essex. 
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Can we do a 600mm deep desk?

Yes, we can do a 600mm top. The side bars on the frame are 600mm deep, the feet are 580mm. Because of the low production quantities, there is an extra cost of £40.00 + VAT per frame.
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Delivery and assembly
The desk will come in flatpack form, with instructions on how to build it inside the box. If you prefer, we can build the desk for you before dispatch for a fee of £45 plus VAT.
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Delivery to Scottish Highlands and Islands
PLEASE NOTE: Scottish Highlands and Islands are excluded from our free delivery service. Please contact us for more information regarding delivery charges.